5 responses to “Technical Writers = Business Analysts = Usability Expert”

  1. Hello Theresa ,
    Greetings !!

    I like the differences you have pointed out here to define working of TW & BA.
    But being a technical writer in a medium scale company, I personally feel that role of TW changes according to the company profile[Large/small]. e.g. In my company I am the only one technical writer who has done the documents such as “Functional Requirement Specification”, API Documentation as well as Information Architectures.
    Coming back to my actual point,
    I am currently handling ‘Business Requirements’ document where i have no idea from where to start with. Could you pl throw a light on this topic?
    Your experience will be helpful to upgrade my knowledge in technical writing.

    Kind Regards,

  2. I’ve learned that it all depends on your organization. All TWs know that you are more than likely going to wear many hats where ever you work. I had a manager that assigned me to a business proposal task. I was told I was going to write the proposal, not knowing a thing about business writing, much less proposals. I ended up getting through it, but had to learn along the way.

    I used to hate the different hats but as time has gone on, I’ve discovered I like it. It gives me vast skills in many different areas and is helping me to decide the next direction to take my career.

    Good article!

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