Home Library Translate
A A A
Share »
Follow us on Facebook Follow us on Twitter Follow us on LinkedIn
Connect »

Blog: Career Management

Menu

  • This Blog's Home
  • Guest Writer Submissions
  • Policies
  • To Subscribe to a Blog
  • About
  • Feedback

Emotional Intelligence: Do You Have It? Part 2

By Marcia Zidle on July 31, 2012

For anyone who wants to advance in their career, emotional intelligence (EI)  is essential for success. How would you rate yourself?

According to Daniel Goleman, who helped make the idea of EI popular, there are five main elements of emotional intelligence. Part  1 focused on these three: self awareness, self regulation and motivation.  Here are the last two.

4. Empathy
This means putting yourself in someone else’s situation. If you want to earn the respect and loyalty of your team, then show them you care. How can you improve your empathy?

  • Put yourself in someone else’s position. It’s easy to support your own point of view. After all, it’s yours! But take the time to look at situations from other people’s perspectives.
  • Pay attention to body language. Perhaps when you listen to someone, you cross your arms, move your feet back and forth, or bite your lip. This body language tells others how you really feel about a situation, and the message you’re giving isn’t positive! Learning to read body language can be a real asset when you’re in a leadership role because you’ll be better able to determine how someone truly feels. And this gives you the opportunity to respond appropriately.
  • Respond to feelings. You ask your assistant to work late – again. And although he agrees, you can hear the disappointment in his voice. So, respond by addressing his feelings. Tell him you appreciate how willing he is to work extra hours and that you’re just as frustrated about working late. If possible, figure out a way for future late nights to be less of an issue (for example, give him Monday mornings off).

5. Social skills
Those who do well in this element of emotional intelligence are great communicators. They relate well with most people even those who are different or have different experiences.  Because of thier empathy and self awareness are also good at managing change and resolving conflicts diplomatically. Th So, how can you improve your career by building social skills?

  • Learn conflict resolution. Everyone – who works with, sells to, leads or helps others, must know how to resolve conflicts with their team members, customers, their peers and even bosses. They also need to know how to maneuver the inevitable politics within an organization.
  • Improve your communication skills.  How well do you communicate? Our communication quiz will help you answer this question, and it will give useful feedback on what you can do to improve.

Career Success Tip:

The better a leader, manager or professional relates to and works with others, the more successful they will be in their careers. Being competent in these five emotional intelligence (EI)  elements (self awareness, self regulation, motivation, empathy and social skills) will help you excel in the future! Also see Career Resilience #1 and Career Resilience #2.

Do you want to develop Career Smarts?

  • For more resources, see the Library topic Career Management.
  • Start with the  Career Success System.
  • Sign up for Career Power: 101 success tips.
  • Fast track your career. Be part of a Success Team.
  • Need a speaker? Get the Edge Keynotes-webinars-workshops.
  • Find career and leadership boosters in the Smart Moves Blog.
  • Copyright © 2012 Marcia Zidle career and leadership coach.
« Previous Next »

Search Our Site

Meet This Blog’s Host

Marcia Zidle, a certified career strategist and business coach, works with high potential, high impact executives, managers and professionals to advance their careers and grow their leadership capabilities.
[Read more ...]

Recent Blog Posts

  • Watch Out For These Bad Habits: They Can Stop Your Career
  • Getting the Recognition You Deserve
  • Your Career Goals: Are You On Track or Side-Tracked?
  • Communication: Make Small Talk Big Talk
  • New Job and New Boss: Get Off On The Right Foot
  • What Are Your Career Goals For 2013?
  • What’s Important to an Employer?
  • Career Advice For Young Professionals and Leaders
  • The First Six Months On the Job: What You Need to Do!
  • Asking For Help Can Help Your Career

Categories of Posts

  • Basics and Overviews
  • Career Advancement
  • Career Planning
  • Career Resilience
  • Career Transition
  • Change Management
  • General Resources
  • Job Satisfaction
  • Job Search
  • Leading Others
  • Professional Development
  • Success Tips
  • Uncategorized

Related Library Links

  • Changing Your Behavior
  • Personal Development
  • Emotional Intelligence
  • Management Development

Library's Blogs

  • Boards of Directors
  • Building a Business
  • Business Communications
  • Business Ethics, Culture and Performance
  • Business Planning
  • Career Management
  • Coaching and Action Learning
  • Consulting and Organizational Development
  • Crisis Management
  • Customer Service
  • Facilitation
  • Free Management Library Blogs
  • Fundraising for Nonprofits
  • Human Resources
  • Leadership
  • Marketing and Social Media
  • Nonprofit Capacity Building
  • Project Management
  • Quality Management
  • Social Enterprise
  • Spirituality
  • Strategic Planning
  • Supervision
  • Team Building and Performance
  • Training and Development
About Feedback Legal Privacy Policy Contact Us
Free Management Library, © Copyright Authenticity Consulting, LLC ®; All rights reserved.
  • Graphics by Wylde Hare LLC
  • Website maintained by Caitlin Cahill

By continuing to use this site, you agree to our Privacy Policy.X