This method focuses on improving customer satisfaction – a primary outcome from achieving the most appropriate organizational results – through continuous and incremental improvements to internal processes, and/or by removing unnecessary activities and variations. It is highly likely that many organizations already pursue some course of continuous improvement without recognizing the method as such. Proponents of continuous improvement point out that the benefit of the method is that it forms a comprehensive, detailed approach to process improvement – not a reactive, hit-or-miss approach. Continuous improvement is often perceived as a quality management initiative.
Before reading more about continuous improvement, it might be helpful to quickly review the major forms of quality management in an organization. These are briefly described at the top of the Quality Management topic.
Various Perspectives on Continuous Improvement
Big Dog's Continuous Process Improvement Page
The Continuous Improvement Companion
The Right CEO Personality for Process Improvement
Overcoming the Disruption of Process Change
Uniting the Religions of Process Improvement
Related Library Topics
Learn More in the Library's Blogs Related to Continuous Improvement
In addition to the articles on this current page, see the following blogs which have posts related to Continuous Improvement. Scan down the blog's page to see various posts. Also see the section "Recent Blog Posts" in the sidebar of the blog or click on "next" near the bottom of a post in the blog.
For the Category of Quality Management:
To round out your knowledge of this Library topic, you may
want to review some related topics, available from the link below.
Each of the related topics includes free, online resources.
Also, scan the Recommended Books listed below. They have been selected for their relevance and highly practical nature.
The following books are recommended because of their highly practical nature and often because they include a wide range of information about this Library topic. To get more information about each book, just click on the image of the book. Also, a "bubble" of information might be displayed. You can click on the title of the book in that bubble to get more information, too.