Overview of Benchmarking

Benchmarking uses standard measurements in a service or industry for comparison to other organizations in order to gain perspective on organizational performance. For example, there are emerging standard benchmarks for universities, hospitals, etc.

Before reading more about benchmarking, it might be helpful to quickly review the major forms of quality management in an organization. These are briefly described at the top of the Quality Management topic.

Various Perspectives on Benchmarking

What is Benchmarking?
American Quality and Productivity Center
What is Benchmarking?
Benchmarking Exchange
Benchmarking overview

Also see
Related Library Topics

Also See the Library's Blog Related to Benchmarking

In addition to the information on this current page, see the following blog which has posts related to Benchmarking. Scan down the blog's page to see various posts. Also see the section "Recent Blog Posts" in the sidebar of the blog or click on "next" near the bottom of a post in the blog.

Library's Quality Management Blog


Submit a link


For the Category of Quality Management:

To round out your knowledge of this Library topic, you may want to review some related topics, available from the link below. Each of the related topics includes free, online resources.

Also, scan the Recommended Books listed below. They have been selected for their relevance and highly practical nature.

Related Library Topics

Recommended Books

The following books are recommended because of their highly practical nature and often because they include a wide range of information about this Library topic. To get more information about each book, just click on the image of the book. Also, a "bubble" of information might be displayed. You can click on the title of the book in that bubble to get more information, too.

Also See

Continuous Improvement -- Recommended Books

Lean Management -- Recommended Books

Quality Management -- Recommended Books

Six Sigma -- Recommended Books

Total Quality Management -- Recommended Books




Find a Topic

Learn Consulting