Balanced Scorecard
Assembled by Carter McNamara, MBA, PhDThe Balanced Scorecard is a performance management approach that focuses on various overall performance indicators, often including customer perspective, internal-business processes, learning and growth and financials, to monitor progress toward organization's strategic goals. Each major unit throughout the organization often establishes its own scorecard which, in turn, is integrated with the scorecards of other units to achieve the scorecard of the overall organization.
Sections of This Topic Include:
Various PerspectivesVarious Programs and Movements
Various Perspectives
Global Balanced Scorecard CommunityBalanced Scorecard Wiki
Balanced Scorecard Institute
Business Performance Management (concise overview)
The Accountability Scorecard
http://www.2gc.co.uk/resource.asp
Also see the library topic: Performance Measurements for extensive links about balanced scorecard and strategic management
Ap-institute: What is a Balanced Scorecard?
Various Other Performance Programs and Movements
The following can be organizational improvement programs, depending on how they're used. (See Broad Overview of Various Programs and Movements (see Note #1 below.)Benchmarking
BusinessProcess Re-Engineering
Cultural Change
Continuous Improvement
ISO9000
Knowledge Management
Management by Objectives
Organizational Learning
Outcomes-Based Evaluation
Program Evaluation
Strategic Planning
Total Quality Management
For the Category of Organizational Development:
Related Library Topics
Recommended Books
Managing Organizational Change
Managing Organizational Change
Field
Guide to Consulting and Organizational Development
- by Carter McNamara, published by Authenticity Consulting, LLC. Provides complete, step-by-step guidelines to identify complex issues in for-profit or government organizations and successfully resolve each of them. This book is also helpful to organizations that are doing fine now, but want to evolve to the next level of performance. This is one of the truly comprehensive, yet practical, books about this complex subject! Includes online forms that can be downloaded. Many materials in this Library's topic about guiding change are adapted from this comprehensive book.
Field
Guide to Consulting and Organizational Development With Nonprofits
- by Carter McNamara, published by Authenticity Consulting, LLC. Provides complete, step-by-step guidelines to identify complex issues in nonprofit organizations and successfully resolve each of them. This book is also helpful to organizations that are doing fine now, but want to evolve to the next level of performance. This is one of the truly comprehensive, yet practical, books about this complex subject! Includes online forms that can be downloaded. Many materials in this Library's topic about guiding change are adapted from this comprehensive book.
The following books are recommended because of their highly practical nature and often because they include a wide range of information about this Library topic. To get more information about each book, just hover your cursor over the image of the book. A "bubble" of information will be displayed. You can click on the title of the book in that bubble to get more information, too.
Growing Your Organization
The following books are recommended because of their highly practical nature and often because they include a wide range of information about this Library topic. To get more information about each book, just hover your cursor over the image of the book. A "bubble" of information will be displayed. You can click on the title of the book in that bubble to get more information, too.
Also See
Capacity Building (Nonprofit) -- Recommended Books
