Meet the Blog’s Host
Jack Shaw is a communicator who does training and has been in the trenches as well as in management and development areas. His priority is how to communicate credibily in the workplace. [Read more ...]Assessments
Poorest Customer Service in the Land Where it Really Counts
No, it’s not a Fairy Tale. It’s more like a rave about bad customer service, why they don’t give good customer service, and naturally, why we should, which gets us to the training part of this. I guess I should feel lucky to not live in a third-world county, but I think I’d get a [...]
“Lean, Mean, Learning Machines” – The New Age of Training
Michelle Rosenbloom with the 3Leaf Group is a marketing professional. Now, what she is marketing is the Netflix(TM) of training. The wave of the future. She has been involved in creating a “lean, mean, learning machine.” But there is more to it than marketing when it comes to a savvy training professional or manager who can [...]
I Can’t Make You Learn a Thing! Let the Machines Do It!
Really! What you learn is up to you. Retention works best if it is self-motivated. But it is up to us trainers and managers to give you the best means of obtaining the information you need and are motivated to learn. There are various methods and modalities. By methods, I mean approaches to training; by [...]
Unlocking Creative Potential – A Neuroscience Approach, Part III
Sandy Cormack, a personal and organizational consultant, continues with his installments of Unlocking Creative Potential. He uses a neuroscience-based approach to team building, leadership development, creativity and innovation, change management, and business strategy development. As my regular readers know, I am a big fan of looking at various ways learning takes place, when and how training can [...]
Navigating the Training Labyrinth
You don’t really want to make a wrong turn and there is no GPS for this. How often do you consider the training method you will use to train a particular topic in terms of its actual outcome? To do that requires much thought and speculation. With all the products out to choose from, the [...]
Unlocking Creative Potential – A Neuroscience Approach, Part II
Sandy Cormack, a personal and organizational consultant, continues with his installments of Unlocking Creative Potential. He uses a neuroscience-based approach to team building, leadership development, creativity and innovation, change management, and business strategy development. You could say the human brain is really the last frontier. We use only a small part of it, but increasing our [...]
Unlocking Creative Potential – A Neuroscience Approach, Part I
In my last article I talked about performance from the viewpoints of Performance Psychologists. This time we’ll take a look at what neuroscience has to tell us by understanding more about left brain-right brain science. I have asked Sandy Cormack, a personal and organizational consultant to guest blog on the subject. He uses a neuroscience-based [...]
Performance: The Psychologist’s View
I am a working actor and a working trainer. For both professions, you could say I am a performance critic. In my other life as a psychologist, I see a wide range of similarities. Instead of comparing business and theatre definitions of performance, I thought a good way to present this issue is to highlight [...]
On Evaluating Standardized Tests
I just read an article from the Washington Post that disturbed me: When An Adult Took A Standardized Test Forced on Kids. It was written by Marion Brady and she talks about an educated adult friend of hers who took the 10th grade standardized tests. I wouldn’t be writing this post if her friend validated [...]
Battling for Creative Solutions
About a year ago I ran across a NEWSWEEK article that still moves me on the subject of creativity and why we are losing our grip on it. “Oh, it’s part of the usual cutting of arts and music programs in schools” and “creativity is regarded as the purview of the arts” and no one [...]
