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Blog: Training and Development

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Project Producing: My Way

By Jack Shaw on May 5, 2012

I am always talking about bringing in training from the outside, not just a vendor but from another occupation or profession. As most of you may know I have a theatre background as well as one in training and psychology. My latest brainstorm in the area of theatre is to develop a community theatre based [...]

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Tempting Cultural Training–It’s Good For You

By Jack Shaw on May 1, 2012

Remember seeing those ads while in college, “Teach English in a foreign country?” They sounded so tempting. However, they became less tempting as time went on. But you did notice that it seemed the neat thing to do at the time. And it was. When you’re 25. No amount of preparation is going to help [...]

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Social Media, Hot Marketing and Nobody is Listening

By Jack Shaw on April 19, 2012

There is a right way and a wrong way to do, and even people butting in to tell us how to do it. Social media idea has evolved in a very short time into opportunities for marketing rather than for us to leisurely sift through those who are definitely kindred spirits, colleagues in the field and related [...]

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The Value of How-To Versus Commentary in Training

By Jack Shaw on April 17, 2012

I decided to mull this over this morning. If you’ve been to this site before you can certainly find both. I believe I tend more toward commentary. “How-to” is easier to come by and you don’t have to really know anything about training just where to find a piece where someone else tells you how [...]

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How to Design Action Learning to Enrich “One-Shot” Training

By Jack Shaw on April 12, 2012

An article by guest blogger, Carter McNamara: About Carter McNamara, MBA, PhD ~ Carter, of Authenticity Consulting, LLC, has helped organizations across the nation to design Action Learning programs. Typically Mentioned Outcomes from Action Learning The peer-based Action Learning process is known worldwide as a straightforward, yet powerful approach to personal, professional and organization development. [...]

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Worst DMV Customer Service Cherry Hill, NJ

By Jack Shaw on March 8, 2012

Funny isn’t it? It’s also part of song–but probably wasn’t the real place when the song was written, although it could have been. It’s real now. For Department of Motor Vehicles (DMV) matters many drivers I know do their best to avoid this particular branch. I remember a song now, “A Must to Avoid.” Ever [...]

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Poorest Customer Service in the Land Where it Really Counts

By Jack Shaw on March 7, 2012

No, it’s not a Fairy Tale. It’s more like a rave about bad customer service, why they don’t give good customer service, and naturally, why we should, which gets us to the training part of this. I guess I should feel lucky to not live in a third-world county, but I think I’d get a [...]

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Will Machines Always Make Life Easier?

By Jack Shaw on March 6, 2012

There was a time when we stopped looking at machines as making our lives’ easier and started looking at the jobs they were replacing–and, indeed, they began replacing jobs. Some people were much in hate with machines then–except the owners and inventors. My apologies to those of you who develop training apps and sell the [...]

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Perspective on Demoting Yourself to Be True to Yourself

By Jack Shaw on February 29, 2012

Believe it or not there is a positive side to this, but be careful what you wish for. As they should, all employees should receive supervisory, management and leadership training–if only to know their functions. Often the training is job related or of a more general nature. The training helped this young man know the [...]

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The Easiest Way to Problem Solving, and a Little More Cave Logic

By Jack Shaw on February 15, 2012

I thank my favorite Western University psychology professor, Dr. Willis McCann. Mental Health, I think the name of the course was, for helping me with this seeming huge problem they have to try to save the world. While we would like to, we can’t but we are already equipped with the “computer” that can do [...]

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Meet the Blog’s Host

Jack Shaw is a communicator who does training and has been in the trenches as well as in management and development areas. His priority is how to communicate credibily in the workplace. [Read more ...]

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