By Marcia Zidle on April 3, 2012
Research shows that most employees want feedback – they want to know how they’re doing – but many managers are doing a poor job of giving it to them. Why is that? Here are some reasons why managers avoid providing performance feedback: 1. Lack of know-how. Providing employees with honest and useful performance feedback is [...]
By Marcia Zidle on July 12, 2011
It’s that time again! Perhaps the most dreaded management practice is the annual employee performance appraisal. Whenever the subject comes up, out comes the groans from both managers and staff no matter what industry or type of company. Many say employee performance appraisals are like having a root canal — only more painful. It shouldn’t [...]
By Marcia Zidle on June 28, 2011
Figuring out how to be a great boss can be difficult especially when you’re managing so many different people. This is what people have said in my workshops on employee engagement. when asked: “What makes a great boss” – someone who can lead and motivate you? Seven Principles of Good Supervision 1. Tell me my role and [...]
By Marcia Zidle on May 31, 2011
It’s the small things everyday that can bring down employee morale and it’s the small things everyday that can raise it as well. When money is tight and raises are non existent or when the heavy work load seems never-ending, managers tend to forget the “basics” of management- that the supervisor’s recognition and appreciation are the key drivers for [...]
By Marcia Zidle on April 26, 2011
Do you put off dealing with employee performance problems? Many managers struggle with their reluctance to deal with an employee regarding poor performance or inappropriate behavior. Here are some concerns I’ve heard: “I don’t want to rock the boat, especially when the employee is performing the function even if not up to expectations.” “Correcting an [...]
By Carter McNamara on April 7, 2011
This blog is for you, the reader. We take your feedback very seriously. Please take 3 minutes to complete the following survey. We will very closely consider your feedback to make this blog even better for you. Click here to take the survey Thank you!
By Marcia Zidle on April 5, 2011
Is it time to strengthen your supervisory muscles? Here are insights from years of working with managers, teams, and new leaders on the realities of supervision. For some of you it may be “old hat”; for others an “ah’ha”. In either case, know that the moment you start taking things for granted, you stop being effective. [...]
By Carter McNamara on March 20, 2011
We’re Carter McNamara and Marcia Zidle, co-hosts of this blog. You can read more about us next to our pictures in the sidebar. This blog will be about various aspects of supervision, and will focus especially on practical tips and tools in posts published at least once a week, including posts from guest writers. [...]