Guest post from Quin Harris Total Quality Management (TQM) is an approach that organizations use to improve their internal processes and increase customer satisfaction. When it is properly implemented, this style of management can lead to decreased costs related to corrective or preventative maintenance, better overall performance, and an increased number of happy and loyal [...]
Ten Ways to give your Quality Management initiative the best chance of success and sustainability.
A quick overview of what makes a good Change Vision , Great. If done well, this one liner will be single most powerful communication for buy in.
I’m Brian Venge and I’m the host of this blog. You can read more about me next to my picture in the sidebar. This blog will be about various aspects of quality management, and will focus especially on practical tips and tools, including posts from guest writers. You can learn more about this blog [...]
Brian Venge has spent 21 years in Quality Management, in multinational companies across 5 continents and 12 countries. He is also the author of a soon to
be released book, “Pimp Your Biz – The Complete Guide to Improving Your Business Under Any Circumstances.” [Read more
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