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This blog is for you, the reader. We take your feedback very seriously. Please take 3 minutes to complete the following survey. We will very closely consider your feedback to make this blog even better for you. Click here to take the survey Thank you! ——————————- For more resources, see our Library topic Quality Management. [...]

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Three Approaches to Communicate a “Rejection” to an Idea

A brief look at 3 ways to communicate a rejected business improvement idea, the positive, negative and creative ways.

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Key Questions to Ask Before Selecting a Solution to a Business Problem

At the heart of every Quality Improvement Initiative lays a solution to a problem. However blatantly obvious this sounds, business improvement practitioners will be the first to admit the process of selecting, applying and measuring the impact of solutions can be a daunting task itself.  You don’t always get the luxury of selecting a “no [...]

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Data RRRRules !

Speak and Act with Data Irrespective of the type of industry or nature of business, Quality Management tools and programs including Lean, Six Sigma, Kaizen, ISO 9000 & BPM all share one fundamental dependency. It’s called data. Whilst approaches, techniques and duration of these programs will differ, data, on the other hand, will always be [...]

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A Campaign for Change

One effective way to support the launch of a Business Process Management (BPM) initiative is by using a catchy and memorable campaign that symbolises your Business Change Agenda. Like the way politicians rely on campaigns to garner votes, support for your BPM should appeal for everyone’s support and participation. The major difference being unlike a political [...]

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Share Your Business Success

Just like a big box of chocolates on Christmas day, any kind of Business Improvement Success is meant for sharing. Sharing successes has numerous benefits in any business. These include raising  “the awareness for change” across the business,  closing knowledge gaps as well as inspiring others to take interest and use the same methods tools & techniques. [...]

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