Crisis simulations save lives Sure, you know that you need to be ready for crises, but do you know what it’s actually like to be in a crisis? The goal of the Red Cross UK Disaster Response Challenge is to give you this experience, and more. Constructing a hypothetical disaster that unfolds in real time [...]
Fictional story stirs discussion “Margin Call” is a new film that aims to recreate the rapid fire nature of today’s crisis management. While it misses the mark in terms of reality, especially in the ethics department, it does open up avenues for discussion of real world crisis management. Forbes business writer Coeli Carr took this [...]
Be in position to help your community Regardless of whether your organization is a hospital, school, police station, church, or something entirely different, if you serve your community then you can expect them to turn to you for information and guidance in the event of a disaster. A bit of preparation can make you one [...]
Crisis management via social media Both before and during Hurricane Irene, the Federal Emergency Management Agency (FEMA) set an example of how to effectively use social media to disperse information in a crisis situation. Continuity Central examined its methods in a case study and provided several examples to boot: To augment traditional communications methods FEMA [...]
Shift attitudes to match the situation We primarily think of crisis communications in terms of events that happen to our business, things like lawsuits, faulty machinery, or employee unrest. When dealing with events such as violence or death in the workplace, however, it’s wise to slightly alter your approach. In a PR Daily article by [...]
Text messages warn students, spread crisis response advice In May of last year, Boston residents were plunged into the midst of their own crisis when a major water pipe burst, disrupting water service and potentially contaminating public water sources. Luckily for residents, local officials were prepared, and spread the word quickly using various technologies combined [...]
Three traits identify outstanding leaders It’s accepted that there are many different effective leadership styles, but are there certain traits that tie top performers together? Executive search consultant Justin Menkes thinks so, and he’s got evidence to support his theory. A quote, from Fortune.com: Menkes’ book is based on his work with corporate boards as [...]
House Majority leader Eric Cantor has taken the unpopular position of denying federal aid for tornado victims in Joplin, Missouri, even making the rounds of TV press shows in attempt to defend his choice. It doesn’t appear to be helping convince the average American though, as the ever-creative denizens of the Web fire back with [...]
Airline learns from crisis management mistakes Southwest Airlines is no stranger to crisis management, just earlier this month coping with a messy communication situation after a flight was forced to make an emergency landing due to a a ruptured fuselage, so when a landing flight not only slid off of a runway in Chicago, but [...]
Virginia Tech has just been handed a $55,000 fine for failing to notify students in a “timely manner” following the shooting incident of April 16, 2007. That morning, two students were found murdered in a residence hall, but no notification went out for over an hour, leaving thousands of students vulnerable to another attack, which [...]
Jonathan L. Bernstein, president of Bernstein Crisis Management, Inc. has more than 25 years of experience in all aspects of crisis management – crisis response, vulnerability assessment, planning, training and simulations.[Read more ...]
Erik Bernstein is a freelance writer and Bernstein Crisis Management's social media manager. He also edits Crisis Manager, a newsletter about crisis management.
[Read more ...]Provided by
