Sections of this topic
An infographic to help you determine the ideal response to negativity on the ‘net
Every organization will face reputation threats these days, but how much it impacts yours will be determined by your reaction. While practice and training will help you determine the ideal response, the Chatterbox infographic below will give you a solid start:
——————————-
For more resources, see the Free Management Library topic: Crisis Management
——————————-
[Jonathan Bernstein is president of Bernstein Crisis Management, Inc., an international crisis management consultancy, author of Manager’s Guide to Crisis Management and Keeping the Wolves at Bay – Media Training. Erik Bernstein is vice president for the firm, and also editor of its newsletter, Crisis Manager]
– See more at: https://management.org/blogs/crisis-management/2015/04/30/social-responsibility-and-reputation/#sthash.HtAydikp.dpuf
