By Theresa Pojuner on May 14, 2012
One of the most difficult things to do is to describe to someone how to put something together or how to operate a device. How do you communicate to someone the procedure to put parts together to build a plane, boat, or car? Or how do you put the pieces of a table or chair [...]
By Theresa Pojuner on April 30, 2012
With social media connecting us to more people globally, technical writing was sure to follow the same path. What does it take to be a global technical writer? How much the global clients need and what they need has to be clearly defined. The key will be in understanding the local culture and language. But [...]
By Theresa Pojuner on April 15, 2012
The cloud (virtual software service) and mobile devices are now being used more and more as a means to provide users easier access to documentation and training. What does that mean for Technical Writers? It means more opportunities, work, imagination, and knowledge, More opportunities will exist for the Technical Writer to become involved in working [...]
By Theresa Pojuner on April 1, 2012
If you are currently employed: begin to write even if it is about a simple process or procedure that you perform daily. write about your job and what the requirements are for that position. write about all your daily tasks and how long it takes to perform the job. This is a good way to [...]
By Theresa Pojuner on March 19, 2012
The Visual Communicator/Designer is involved in the page layout, the framework, the elements on a page; it is never ending for a Visual Communicator. Creativity is everything for a Visual Communicator. As a Technical Writer, you also have to be a visual designer. You need to be up on all the popular tool sets as [...]
By Theresa Pojuner on March 5, 2012
Lots of questions have been asked as to whether or not you need formal training to be a Technical Writer. Personally, I feel the answer is yes. You need to have some kind of training or degree, whether it is a degree in journalism or a certificate in Business Writing, or a degree in English [...]
By Theresa Pojuner on February 20, 2012
When problems are encountered during the testing phase of a product or application, they have to be noted so that the problem can be corrected or prevented before the next testing phase. These problems have to be noted within a form known as a List of Errors form or a Problem and Resolution form or [...]
By Theresa Pojuner on February 6, 2012
Once the application/product has been created and before it goes live, a detailed quality check will be conducted. To perform this check and to ensure that all functionality/features/ attributes/ facets of the product perform as intended, a Test Plan is created and used to perform a detailed check on the application/product. A test plan can [...]
By Theresa Pojuner on January 9, 2012
I’ve come up with the following tips to follow when creating a document. You can think of it as a checklist. Hope you find it helpful. Know your SME (Subject Matter Expert) – find them and collaborate; create relationships and work with them and inform them of why you’re there; use any opportunity to gather [...]
By Theresa Pojuner on December 29, 2011
A company should always have a process in place whenever changes occur. This should be noted in a department Style Guide as a process. If it already exists, make sure that document revisions are part of the change process and that all necessary people are notified of changes. The change process will ensure that the process [...]
Gail Zack Anderson, President of Applause, Inc., has nearly 20 years experience in training and coaching. She
provides individual presentation coaching, and leads effective presentation workshops and effective trainer workshops.
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Theresa Pojuner is a Documentation Specialist with over 20 years of writing experience and is skilled in many areas of documentation, for example, Style Guides, Training Manuals and Test Cases, wth a specialty n Technical Writing and Procedures.
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