By Gail Zack Anderson on April 10, 2012
As you know, we continue our alphabetical count-down of communication attributes and skills. Today we focus on some key words for the letter H. H is for… Heart. When we focus on just the facts, we are missing such a critical element; the heart. Great speakers speak from their hearts. They have an attitude of [...]
By Gail Zack Anderson on March 12, 2012
We continue with our alphabet of terms for great speaking. Focus. When we speak in a focused way, all our energy works toward the same end–getting our message across. Our thoughts, our words, and our bodies all work together to send a unified, cohesive message. When we are in this particular state, words tend to [...]
By Gail Zack Anderson on January 31, 2012
We continue describing effective presentation skills by the alphabet. C is for Courage. It takes a certain amount of courage just to get up and speak. It takes even more to be authentic, or to take a risk in front of your peers. Tap in to your courage like the cowardly lion in the Wizard [...]
By Gail Zack Anderson on January 17, 2012
We have begun to explore the qualities of great presenters, starting with A and going all the way to Z. In each post I will list one or several attributes of great presenters and communicators, and suggest some ways you can build that characteristic in your own speaking. B is for brilliant…..
By Gail Zack Anderson on December 6, 2011
There is something about our crazy busy work life that works to our disadvantage; we sometimes feel so rushed and hurried to accomplish more and more, that we start moving at the speed of sound. And it’s not always a good sound. When you have no time to think, to breathe, or to express positivity, [...]
By Gail Zack Anderson on November 22, 2011
Whenever you meet people for the first time, whether they are audience members, prospective customers or colleagues from other organizations, you’ll want to introduce yourself in a way that creates a positive first impression. Here are some tips on acing this part of your communication.
By Gail Zack Anderson on October 24, 2011
How many meetings do you attend, or facilitate, in which you are speaking over the telephone or over the internet? I imagine quite a few. It can be a little unnerving, or it can be a highly engaging experience. Here are some tips to making the most of these virtual presentations: Remember your voice trumps [...]
By Gail Zack Anderson on October 13, 2011
Recently I worked with a wonderful group of professionals, each wanting to be a better speaker. Some wanted to feel more comfortable, to turn nervous anxiety into power. Some wanted to be able to speak more fluently, releasing themselves from relying on notes and slides. And some wanted to break bad habits; notably, the habit [...]
By Gail Zack Anderson on April 26, 2011
Today we don’t use the phone just for conversations or to set up meetings; we use it to have the meetings. Has the art of the telephone been lost? Or do we just take it for granted? Here is a checklist of best practices and a few no-nos to keep in mind next time you are doing business over the phone.
Gail Zack Anderson, President of Applause, Inc., has nearly 20 years experience in training and coaching. She
provides individual presentation coaching, and leads effective presentation workshops and effective trainer workshops.
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Theresa Pojuner is a Documentation Specialist with over 20 years of writing experience and is skilled in many areas of documentation, for example, Style Guides, Training Manuals and Test Cases, wth a specialty n Technical Writing and Procedures.
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